Returns & Exchange. Worry Free Guarantee
Customer service is our top priority. We want you to love your new furniture and be happy with the purchase. If you are not satisfied with your purchase, you can return or exchange it. We offer 100% restocking fee free returns.
We do place a few limitations on our returns policy, but we think that they are fair:
- We accept all returns and exchanges within 14 days of receiving your purchase.
- Our products are well packaged for shipping purposes. Without the original packaging we will not be able to accept your return.
- If you have damaged the product, we will not be able to accept your return.
- Please note that the custom orders are non-refundable and are non-returnable.
- Our additional services and shipping fees are non-refundable. This includes fees paid for in-room delivery, for assembly service and for delivery and pick-ups, even if your order states "Free Delivery" we still pay to the shipping companies for those services.
- All clearance, discounted and items are sold as "Final Sale" are non-refundable.
- Mattresses are non-refundable and are non-returnable.
To return your order, follow these simple steps:
